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FREE SHIPPING on all orders over $150
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FAQs


 GENERAL INFORMATION

We ship from coast to coast anywhere in Canada.

All prices are in Canadian Dollars. Taxes are applied to all Canadian orders according to province rules that you are in.

Dear Customer, if you can’t find a particular  item on our website, it doesn't mean we don’t carry it. Please do not hesitate to contact us with your request at any time.


SHIPPING


 
FREE shipping on all orders over $150, before taxes.


On orders less than $150 before taxes, shipping cost equals to $20.


On average it takes 24 to 48 hours to process your purchase before it can be shipped out.

 All Orders will be shipped by Canada Post and typically takes 3 - 10 business days to reach their destination. After your goods are shipped you will receive Tracking Number that will be sent to your e-mail.

In some circumstances at the moment of your purchase we might not have full quantity or specific size/style of the item, in this case we will require additional 7-14 days to obtain your goods. As soon as we get a hold of your order it will be immediately shipped to you.

At the same time, one of our Customer Support representatives will be staying in contact  with you during the whole process. 


RETURNS & EXCHANGES

We at Work n Wear always stand behind our products and services. That’s why we will do our best  to provide you all the possible help and support . You may exchange or return all of our products within 30 days from the day of  purchase. As long as they are new/unused or in resalable conditions. In case return is a result of our mistake (incorrect/defective item) we will gladly cover all return shipping cost. Otherwise, Work n Wear is not responsible for return shipping charges.

At the same time, there are few things you need to know to make this process fast, easy and successful. You require:

  1. Receive (confirmation of purchase, order number).
  2. Item in resalable condition (brand new/unused with all tags etc.)
  3. Original, undamaged packing box.

When you are all set, just simply contact us by e-mail at info@worknwear.ca.

Please, provide your contact information with order “number” or receive “number”. After that, our customer service representative will get in touch with you as soon as possible.


WARRANTY

All products are covered by manufacturer's warranty. In case after inspection the product is determined to be defective, we will gladly exchange it.

All footwear products are warranted against defects in workmanship and materials.

 WORK BOOTS WARRANTY

Work n Wear honors 90 days warranty on all footwear products, from the day of purchase.
(Unless other is specified by the manufacturer)

What is NOT covered:

  • Comfort issues (unless outlined by manufacturer)
  • Fit related problems once footwear has been worn outdoors
  • Daily wear & tear
  • Laces
  • Extreme wear on the toes from using it as a tool (kicking/hammering)
  • Heel separation
  • Excessive, inappropriate or abusive wear conditions.
  • Damage due to lack of maintenance (cleaning and leather conditioning)
  • Damaged by misuse, neglect, accident
  • Modification or unauthorized repair.

We deeply appreciate your understanding and cooperation. However, feel free to contact us at any time if you require additional information or help at info@worknwear.ca.


Sincerely yours WORK N WEAR