Dear Customer, if you can’t find a particular item or need to reach us at any moment, you can do so by using our
web form or sending an email to info@worknwear.ca
All prices are in Canadian Dollars and taxes are applied to all orders as per provincial tax regulations the items are shipping to.
We appreciate your understanding and Thank you for your business.
Purchases can be returned or exchanged in store or by mail within 30 days of receiving the item, unless bought during our extended returns period.
To initiate a return, contact us by e-mail at returns@worknwear.ca Provide us with your complete contact and order information and one of our customer service representatives will get back to you with instructions on how to proceed within 48hrs.
It may take up to 3 working days for our warehouse team to process a return. We do not process returns over the weekend. Refunds should reflect on your original mode of payment within 4 days of receiving a refund notification email.
We may have sent your order in multiple shipments. To verify, please check your shipping confirmation email to know which items you can expect in that shipment.
If an item is missing, please contact our customer care team within 48hrs of receiving your package and we will get back to you with a solution.
If your item is damaged, please contact our customer care team within 48hrs of receiving your package. Please include your order number, a photo of the damaged product, and any other helpful details and a representative will get back to you with a solution.